Everything you share with Jeetwaya — how it's collected, where it's stored, and who can access it — is clearly explained here.
Welcome to Jeetwaya. This Privacy Policy ("Policy") explains how Jeetwaya collects your personal information, how it is used, and the circumstances under which it may be shared with others. By using the Jeetwaya website, app, or any of our services, you are considered to have agreed to this Policy.
We believe protecting your privacy is not just a legal obligation — it is our ethical responsibility. Jeetwaya is built on the trust of millions of users across Bangladesh, and we never compromise on data security to uphold that trust.
In plain terms: Your information is used solely to provide you with our services. It is never sold to third parties or shared with advertising companies.
This policy should be read alongside Jeetwaya's Terms & Conditions. Together, both documents form the complete agreement between you and Jeetwaya.
Jeetwaya collects different types of information at various stages. The full details are listed below:
| Data Type | What's included | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number, photo | During Registration & KYC |
| Contact Information | Mobile number, email address | During Account Creation |
| Financial Information | Payment method details, transaction history | During deposits & withdrawals |
| Usage Data | Game history, bet records, login times | While Using the Platform |
| Technical Information | IP address, device information, browser | During Site Visits |
| Cookie Information | Session data, preferences, browsing patterns | As soon as you access the site |
Any information you provide to Jeetwaya is always voluntary — however, withholding certain details may prevent you from accessing specific services. For example, withdrawals will not be available without completing KYC.
Jeetwaya collects information through the following methods:
You provide information directly when filling out the registration form, uploading KYC documents, contacting support, or updating your profile.
When you play games, place bets, or make payments, the system automatically logs activity. This data helps maintain security and improve service quality.
Cookies are set when you visit the website. They remember your preferences and make your next login easier.
For identity verification and fraud prevention, Jeetwaya uses approved third-party verification services. Limited data may also be received from these services.
Transaction data processed via Mobile Pay, Nagad, or bank transfer is received from the respective payment gateways.
Jeetwaya uses your information only for the purposes listed below. It is never used for unnecessary or unauthorized purposes:
Your data is never sold or rented to any advertising networks, data brokers, or third-party marketing companies — not ever.
Jeetwaya protects your data using an internationally recognized security framework. Our servers are hosted in secure data centers and monitored around the clock, 24/7.
How long we keep your data: information linked to an active account is retained for as long as the account remains open. After closure, it is kept for a minimum of 5 years as required by law, then securely deleted.
No online system is 100% secure. While Jeetwaya takes every measure to protect your data, your own vigilance matters too — use a strong password and never share it with anyone.
As a Jeetwaya user, you have certain important rights over your personal data:
To exercise any of these rights, contact our support team. We aim to respond within 30 days. Please note that certain information may not be deletable due to legal requirements.
Jeetwaya's services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth is verified at registration and reconfirmed during the KYC process. If any user is found to be under 18, their account will be immediately suspended and the relevant authorities may be notified.
Request to Family Members: If you believe an underage member of your family is using Jeetwaya, please contact our support team immediately.
Jeetwaya may update this Privacy Policy due to legal changes, new technologies, or changes to our services. You will be notified via email or in-app notification before any significant changes take effect.
The "Last Updated" date at the top of the page always reflects the current version. Continuing to use Jeetwaya after any changes are made means you have accepted the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Support@jeetwaya.bet
Response within 1–4 hours on business days
Click the chat button on the site
24/7 Support in Bangla
Every piece of your data is protected with 256-bit SSL encryption — from transactions to passwords, everything is encrypted.
Your personal information is never sold or rented to third parties — that is our firm commitment.
You have the right to view, correct, and delete your personal data. Submit a request at any time.
An external team of experts regularly tests Jeetwaya's security — any vulnerabilities found are addressed immediately.
Your data is stored in secure data centers and monitored 24/7.
Our Privacy Policy and all communications are in plain English — everything is clear and straightforward, with no confusion.
Find out what information we hold about you
Correct Inaccurate Information
Request for Data Deletion
Download a Copy of Your Data
Restrict Use of Your Data
Opt Out of Specific Uses
The most frequently asked questions about Jeetwaya accounts and passwords